Ebay.in — Overpriced park avenue edp perfume 50ml

Address:421202
Website:www.ebay.in

I had sent an initial mail to Ebay as below

"Hello,
I bought this product for 234.00 from you and it was mentioned that the product was free shipping.
The MRP of the product is 199. So why am i paying more than the MRP when the shipping is free??"

Transaction date:
Product was purchased on 22-Aug-2015,

I made a complaint to Ebay regarding the same and after a series of mail conversation, i finally got a reply from email saying "Because we're not involved in the actual transaction between members, we have no control over:

-- The quality, safety, or legality of the items

-- The truth or accuracy of the listings

-- Feedback or other content posted by users on the site

-- The ability of sellers to sell items

-- The ability of buyers to pay for items

-- Whether a buyer or seller will actually complete a transaction


We have a user agreement and a set of policies that outline what we expect from our members. Our Feedback system allows members to identify other members who don't live up to expectations.


While we can limit or suspend member accounts, we don't have power of law enforcement. This means we can't mediate or take sides in a dispute, make decisions for a user, force a user to fulfill their obligations at the end of a listing, or initiate a criminal investigation against a user.


I hope this helps explain our position."


Which I understand as they want to tell that they have no control over the products being sold at their own website and cannot do much over the malpractices being followed

Regards,
ShivprasadS
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eBay.in customer support has been notified about the posted complaint.
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Comments

Dear Shivprasad Shetty,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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