Ebay.in — Package delivered in very bad condition hence Item part missing in the package

Address:	683110
Website:	www.ebay.in

I had purchased Portable Wardrobe Clothes Armoire Closet Storage Rack Shelves Bedroom 133x46x[protected] from ebay on 17 Dec 2015 after a credit card payment of Rs 3007.07. But the the package was delivered to me in an opened condition. Around 12 Tee joints were missing in the package. Images attached.

Now I cannot assemble it to make a wardrobe for my use because of deficiency of those 12 Tee joints. I had already complained about it when I received a feedback call from eBay on 17 Jan 2016 and on 22 Jan 2016 I again registered a complaint. Ebay guranteed a resolution and promised to give call me back with in 72 hours with a solution. I didnt receive any call later. Again I rang up ebay on 30 th Jan 2016 stating the same complaint. Again they told the same 72 hour promise.No calls there after. Again on 4th Feb 2016 I called, another representative attended the call promised the same. Called on 7th Feb 2016 again promised the same 72 hours funda. Again I called on 9th of February 2016. Again they said they are escalating it to a new level and I will receive a resolution surely within 72 hours.
Today is 13 th of February 2016 still I didnt get a solution.
As a customer I am very much disappointed with the services that ebay are providing when customer has already paid and received the item in bad shape and even after 1 month of complaint registration no action initiated from their end.

I wonder even now, that how can one deliver product to a customer in this condition, please see the photo1.jpg attached for proof.

I requested ebay to please replace the item or send me those 12 Tee joints or provide me the refund as soon as possible as its already been more than 2 months since I had booked the item. Also requesting consumer court to please advise me an amicable way to deal with this problem.