[Resolved]  Ebay.in — Pending refund of courier charges (rs. 906) since aug'15 paisapay id-[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.ebay.in

To whomsoever it may concern

My name is rahul and a fed up customer as i am now thinking why ordered from ebay.

Anyways, this is regarding paisa pay id - [protected], i returned the product as it was of inferior quality and also broken. I was asked to courier this product at my cost & was assured the amount incurred by me rs 906 will be returned to me as a demand draft.

Since aug'14 i have been following up, sent so many e-mails but no body replied (See chain mail below) also called numerous times on your customer care number [protected] but apart from apology no body helped. You may refer to ticket number 1-[protected] as well. Everytime i was told within 15 days or 7 days i will get the demand draft but of no use.

I am highly dissatisfied with the service given by you guys even being i am a regular customer.

Never expected this long delay in resolving such a small matter.

Nevertheless, i am escalating this matter to you and would like to confirm by when i will receive the demand draft of rs 906?

Looking forward for a written confirmation and also call on my mobile [protected] for the dd confirmation.

Even if now you guys are of no help then i have no other option but to take a legal action.

Regards
Rahul
[protected]
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May 7, 2016
Complaint marked as Resolved 
Got the demand draft finally. Thanks to Consumer Complaint department
eBay.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear rahul ([protected]@yahoo.co.in),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia. [protected]@gmail.com

Thanks & regards,
Team ebay
I have been waiting for the demand draft since Aug'15 and please let me know the ETA to resolve my query

Regards
Rahul
[protected]

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