Ebay.in — Product not as described

Address:	382480
Website:	www.ebay.in

I bought One Phone from ebay on 3rd march and seller send me spy pen instead of phone so i opened a claim as product is not as i ordered on 7th march. I waited for so long to resolve my claim and after 10 days item got treated as received and when i checked claim status the claim was closed and seller got blacklisted. I contacted seller but he/she did not answered. I contacted ebay customer care 3 times and they told ebay reopen case would take 10 days but still it did not open yet. when i again contacted ebay customer care they told you had confirm receive product so ebay could not help you and you have to contact seller directly and solve your matter by your own.

Paisapay ID : [protected]
Claim ID : 1778099
Ebay ID : vrutant11
Email ID : [protected]@yahoo.co.in
Mob : [protected]