Ebay.in — Product not delivered

Website:

www.ebay.in

I have brought a tablet of rs 4999 on 04/02/2016 and paid with paisapay ID [protected]. but did not receive the item for so many days, so raise a claim with ID 1702170 but till now no responds from them and when call their customer executive, they said that it will be resolve within 72 hours. but till now no news even after 100s of hours. refund back to my account at the earliest. kindly deal it with high important.