[Resolved] Ebay.in — Product not delivered, no refund of money and customer care disconnecting calls

Ramavini21

from Bengaluru, Karnataka

Address:	Mumbai City, Maharashtra, 400063
Website:	www.ebay.in

My pay pal id in ebay is [protected] and i have ordered 16gb pendrive(item number[protected] on 10th oct 2015. However i didnt receive the product till 20th oct 2015. when contacted the customer care, they told the product has not yet shipped. This is really disgusting and there is no courtesy from ebay to inform me. I raised a claim(no 1358030) on 21st oct 2015 to get money back and was told that will get call in 5 days. I didnt receive any call withing 5 days. When i called back to customer care the useless customer care people disconnected the call. Thats ridiculous. The call was made at 4.18pm on 26th october at [protected]. Regards, Ravi Nair [protected]

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Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2015

eBay.in Customer Care's response Dear Ramavini21,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay