[Resolved]  Ebay.in — Product received dead on arrival envent high5 5.1 speaker system

Address:	500044
Website:	www.ebay.in

Claim id : 2436914
Paisapay id : [protected]

Hello there! how are you all doing! happy diwali!

Myself prashant kumar, i ordered envent high5 5.1 speaker system which is received in non functional condition and the service center is in delhi only i am located in hyderabad and these envent people don't even pick up calls nor reply to emails.

1) how can i claim the warranty? with out warranty card.
2) why do i take this hassle when i received a defective piece.
3) how do i contact a service center which is located in delhi and serve only delhi people
4) i did not receive any warranty card with the defective item.
5) i received a dead item and you asking me to claim warranty without warranty card and by the way its non-branded its local made.
There's no company to claim warranty.

Hence i request you to please consider my request and do something.

I have 2 options

1) i can get it repaired from a local stores here in hyderabad and keep it.
2) return to ebay and take my money back as its dead with no warranty card in it and no co exists for the kinda local made speakers sent to me which was again a refurbished.

The seller is a cheater not picking up my calls
Ebay is not a cheater i guess will definately look into my matter.

With a positive hope i am signing off

Prashant kumar
Claim id : 2436914
Paisapay id : [protected]