[Resolved] Ebay.in — product received not working

tanmya_kumar

from Bengaluru, Karnataka

Address:	400063
Website:	www.ebay.co.in

User id: tanmaya1978
I had ordered a techbyte usb 2.0 to 2.5" sata 22p laptop hard drive adapter cable converter #[protected]. I received junk product instead. I have contacted the seller and ebay with in 10 days after the delivery against this (Paisapay id [protected]).
Also raised complain in this site : http://ocsnext.ebay.in/ocs/home
When i asked for refund via ebay, they said you need to contact seller and when i asked the seller what is the amount of refund should i get, then no reply from seller after multiple reminder.

I do not know what is the role of ebay on this as they mention in the site (Returns accepted within 30 days after the item is delivered)

I would like to get my money refund back. Please help me to get the proper resolution.

Thanks
Tanmaya sahoo
Email: sahoo. [protected]@gmail.com

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Aug 27, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

eBay.in Customer Care's response Dear tanmya_kumar,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Aug 27, 2017

Updated by tanmya_kumar if you could have contacted me, then you can reach me. I have raised the complain this site :http://ocsnext.ebay.in/ocs/home.

you can reach out me on : sahoo.[protected]@gmail.com