Ebay.in — Purchased Mobile Case Cover. Found Defective

Address:

Kurukshetra, Haryana

I purchased Yu Yureka Hard Case Cover(Order No.[protected]Claim ID:885245)but when i recieved this cover. I found this cover is defective and it was damaging my handset by geeting fade and color of case cover was damaging my handset back panel. I complaint on ebay through mail but they didn't responsed in given time. Kindly, help me. I want to return my product back.