[Resolved] Ebay.in — received a damaged product and not giving a service. | |||
I have buyed a refurbished lenovo zuk z1 product of itm id[protected] from ebay with manufacturing warranty of that mobile at 26th august 2017. But i received the damage product, it having the problem of front camera, after that i was inform to ebay costumer services and registered a claim. Then the representative told me to visit the lenovo service centre because the product has the manufacturing warranty. So visit the service centre but the service center refuse me to give any kind service. The ebay claim team told me give the address of service centre and name of that employee and any written statement of why we cant do solved it. But the service centre doesn't ready to give me the any statement and other information, and the ebay team also not ready to solved my problem. I am now very stuck in this problem. Solved my problem as soon as possible. Was this information helpful? | |||
Nov 4, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 eBay.in Customer Care's response Dear shivam mogal, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||
1 Comment | |||
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Please use eBay guarantee and lodge online grievances.surely it will be helpful.this issue was with me.they refunded the paid amount after their verification
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