[Resolved] Ebay.in — Received defective mobile phone | |||||
I placed an order oneplus 3 mobile on 7.04.2017 from Ebay.in . i received the product on 11.04.2017. on the same day of delivery while unboxing the phone i found there is bright green spot on the display. i immediately raised claim for refund against the product.i was notified that resolution will be provided till 14.04.2017 but there was delay. i finally got a call from ebay on 16.04.2017 Stating refund Request is Rejected as Product is under Manufacturer's warranty. i really don't want to take the brand new phone to service center as i have no time for the same. while ordering the product it was clearly mentioned that product can be Replace/Refund Was this information helpful? | |||||
May 18, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 eBay.in Customer Care's response Dear Shifa Alam, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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