[Resolved]  Ebay.in — Ref no[protected]

Address:560048
Website:Ebay purchase item

Hello I have purchased item ebay amount 549 ₹ is deducted in Citibank bank however it didn't shows item purchase successfully. Could you please may I know the status.. I checked the Citibank balance it's shows amount deducted could you please let me know the status of this . This is first time I'm purchasing things in ebay, I hope this issue will be resolve soon.. awaiting reply..I have attached bank statement also
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Feb 28, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
eBay.in Customer Care's response
Dear Pavan Kumar ks,

We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

Regards,
Team ebay
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Very poor response, if you are not able to resolve issue please escalate higher authority.. when will you refund 549 ₹. Amount is deducted from bank account. However it shows transaction failure while purchasing item via net banking... Ref no[protected]

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