[Resolved] Ebay.in — Refund approved but not processed

anshulchawla2010

from Chennai, Tamil Nadu

Website:

ebay.in

Can you update on the complaint no. 1662066
the issue has not been resolved . its more than a month now. also the purchse history has been removed from my id.
how dare you guys remove the purchase history just because you have not resolved it.
call backs arranged 4 times.
not even 1 call came back
how unprofessional. you guys record the calls for training purposes but i have recorded for putting a complaint in consumer forum and clearly informed you that i am doing so in each call.
it should be resolved within next 48 hrs.
Complaint number #1662066
can you please check the details before responding.
A DD had to be sent by you guys because it was a cash on delivery payment. What has the bank to do with it. The DD is not dispatched, infact not even made till now by your end. forget about delivery. today is the 13th Working day as per sat sun considering non working

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Aug 5, 2021

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

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Comments

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear anshulchawla2010,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay