Ebay.in — Refund issue

Address:	New Delhi, Delhi, 410209
Website:	Online shopping site

Hello sir/madam, i purchased Htc one M7 from ebay.in on 18 march 2016 worth rs 10, 464/- the paypaisa id was [protected] which was delivered on 24 march 2016 after coordination with seller. But i found that it faulty as it was jot charging so i immediately contacted seller n asked for the solution. The solution i got was that i had to send the cell to delhi as the seller was ready to refund but the cost was 2000. So i decided to go through ebay guarantee claim n informed the same to seller. After the i got a call from seller that he will not be refunding unless i close the claim so i did the same but even after that the seller was not ready to refund so i reopened the claim on 6 april 2016 since then i am contacting ebay but they refused to help stating that i need to contact seller so i did the same but now the seller is threatening me saying that he will not refund n will hold the refund. Also using abusive Language so informed the same to ebay but still ebay is not helping me. The only answer i am getting from ebay is that the claim is in process while sometimes they asks me to contact seller. Now i am not getting my refund through ebay nor from the seller. Please help me in getting the refund.
The seller is from delhi named as Kuldeep singh kalsi [protected]
Regards,
Sanket Malgaonkar [protected].