[Resolved] Ebay.in — Refund not initiated | |||||
I have shopped a Women Long Cardign Sweater item no[protected] priced rs 999 first time frm ebay on 21 Oct 2016 nd am sure its last time i purchased frm this fake site.All other shopping sites help and resolve issue within a week nd provide pickup nd refund services smoothely, bt you make us fool, if item is nt delivered timely i raised claim for that on 7 nov 2016, after that there is no facility to raise another complaint to return item, i messaged to seller on 8 Nov 2016 as i received item and i was not satisfied with the fabric of the item bt i did not get any response then i did chat with customer service executive and again i got no satisfactory action.Day After that i only received a call that only ensured that status of claim remain open untill this dispute get resolved bt again i got no response till yet.when i called to customer care then their response was only to wait .now tell what i need to do.On 21 Nov i received message frm ebay that it does not come under their guarantee claim so contact with seller. i did contact with seller so many times on his number but he did not took any action and instead linger on the issue with stupid reasons. I want my refund of rs 999 back in my account on priority and also want u to initiate pickup for item as soon as possible and Don't try to make us fool again. expecting reply and refund as soon as possible. Also i would like to mention that onlyafter getting my money back in my account i will return this item to prevent any kind of fraudulent action from ur side. Was this information helpful? | |||||
Dec 24, 2016 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Nov 22, 2016 eBay.in Customer Care's response Dear Lavanya Kharyal, We regret the inconvenience caused to you. Please share your concern with your Paisa pay ID or Claim ID at ebayindia.[protected]@gmail.com to help you. Thanks & Regards, Team Ebay | |||||
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