Ebay.in — Refund not initiated for damaged product

Address:Mumbai City, Maharashtra, 400063
Website:eBay.in

I purchased two product from ebay.In., both products were not in good condition.

First one is 3d virtual realty glasses. This is not in workable condition so i initiated the return on 14 may 2016 but till now i have not recieved any response from the ebay regarding the refund of this product
Details are given below:-
Claim id-1981342
Paisa pay id - [protected]
Item id[protected]

Second one is iphone 5s (16 gb), there are scretches all over the phone and is damaged as well, so i initiated the refund but as usual no response from the ebay side, details are given below:-
Claim id-2023427
Paisa pay id - [protected]
Item id[protected]


So request you to please help me out from this fraud company.

Regards
Vimal gupta
[protected]
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eBay.in customer support has been notified about the posted complaint.
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Comments

Dear vimalnec,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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