[Resolved] Ebay.in — Refund not processed

Nik00007

from Chandigarh, Chandigarh

Address:	Chandigarh, Punjab, 160101
Website:	www.ebay.in

Hi,

This is regarding my PaisaPay ID [protected] for which i filed claim and my claim was approved from ebay for complete refund of Rs 1575 on 29 june 2016.

Its been more then 35 days my refund is still not processed.I have contacted ebay several times and they " We are sorry that your demand draft has yet not been issued and apologize the inconvenience caused to you.Usually, we dispatch the demand draft within 15 working days from the date of claim closure. An incident of this type is a rare occurrence.
Nevertheless, be assured we will have this escalated to our specialized team who looks into such cases and will get back to you with an updated resolution at the earliest.

We know that this is not the resolution you are hoping for at this time, however once again be assured that we are doing everything we can to avoid such unfortunate situations in future. We request for your patience and co-operation during this time.

Everytime they copy paste same text me .

Please help me in provide me solution and refund of Rs 1575

+1 photos

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Sep 10, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

eBay.in Customer Care's response Dear Nik00007, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay