Ebay.in — Refund not received

Ebay.in — Refund not received

K Karan Uppal from Amloh, Punjab

I order a product <item no:[protected]> <PaisaPay ID: [protected]> on 28th june 2014 which was a sunglasses. I received the product and paid Rs.1049 at the time of delivery on 3rd july, 2014. I found that the product does not match the item i actually ordered. I called the customer support and raised the claim on the same day i.e. 3rd july, 2014 <Claim ID: 553773>. After that, i was asked to send the product back to seller. I sent the product back to the seller and it costed me Rs.217 <DTDC consignment no: V17430466>. After all the formalities, my claim got approved on 13th july, 2014. But i haven't received any amount till now. i have called the customer support a lot of time and they are giving me dates after date. Now, I am completely fed up with the unprofessional behaviour of the ebay. Please help me getting my money back, i.e. 1049+215= Rs.1254/-. +2 photos Was this information helpful? No (0) Yes (0)
eBay.in customer support has been notified about the posted complaint.
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balaji8s

from Delhi, Delhi

Seller shipped the Item very late,

9th October booked mobile phone on ebay,
18th October ebay has initiated for refund, so i brought a mobile phone as ebay has initiated for refund.
24th October i have recieved shipment from seller, ebay has cancelled the refund.

now im holding two phones because of ebay wrong communication,

eBay.in Customer Care

from Ahmedabad, Gujarat

Verified Support

Dear Karan, Since there is no response from your end within the stipulated time we are closing this ticket.
For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Prince chelladurai

I received a damaged product(flip cover of Micromax canvas A1) for paypaisa id:[protected] . So i
requested a for a ebay guarantee claim id(693350) and on 20/10/14 i received a telephone call from ebay customer service that they give a coupon of 110% of the product but till now i didn't receive my any such coupon and it has been more than 10 working days, am getting a bad experience with ebay which tells me that i should never shop with ebay. And after that i contacted the customer care more than 6 times every time they say within 48hours or a week we will send it . or else the customer care will get back to you . But till now i didn't receive any
coupon code and am receiving all stupid advertisements from ebay . worst experience with ebay which tells me delete the ebay account and move on to other good shopping websites.I just want either a refund
or a coupon for a damaged product ! message sent to me: ((Remarks : As per our telephonic conversation on 20/10/2014, we are pleased to inform you that we are approving your refund request in form of eBay coupon45 You will receive a coupon of 110% of item value. It will be sent to your registered email address, and you can expect to receive it within 7-10 business days and the same is valid for 30 days. Thank you for shopping with eBay. Regards, )))

selva_kumara

Paisa Pay ID: [protected] SR# 1-[protected]

- Paisa Pay ID: [protected]
- Seller ID : aaa1113252
- Item Name: EASY MAGIC MOP 360 DEGREE ROTATING, FAST SPINDRY +2 (MOP HEADS) +(FAST SHIPPING)

with reference to the above paisa pay ID &amp; product description, I made the payment. Product cost was for Rs.1079/=. But in the end, I received a wrong product, a Rs.250 worth juice maker. Made complaint to ebay and they took almost 1 month to resolve my issue. Finally agreed to refund my payment.

I sent remainders 3 times, but there is no respose from ebay for paying my money back.

I have complete details / communications had with ebay and true picture of customer support of ebay.