Ebay.in — Refund of the payment when item not received

Website:

my.ebay.in/ws/eBayISAPI.dll?MyEbay

I am struggling to process my refund via ebay, i had booked three items from ebay on 2.5.2016 and make advance payment.In which only one item received by me. Rest two items not receive me at yet. I am highly dissatisfied with the ebay customer service and same was not expected by ebay that such a big company and the processes are so weak that it takes more than 35 days to process the refund. This means when i purchase from ebay i have to be prepared and take out time to fight with ebay.

Regards,
Govindam
[protected]

The order details is given below

Seller: balance2redeem (100) contact the seller
Item title shipping quantity price

Universal mobile charging wall stand shelf holder for all mobile phone
Colour: 1 pc green
[protected] price: rs. 105.00
Flat rate courier - delivery anywhere in india 1 rs. 105.00

Subtotal: rs. 105.00
Shipping and handling: rs. 0.00
Seller discounts or charges: —
Total: rs. 105.00
The buyer has updated the total
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Order details
Seller: exclusiveretail (459) contact the seller
Item title shipping quantity price

Mini portable wired selfie stick foldable extendable monopod no charger reqd

[protected] price: rs. 159.00
Flat rate courier - delivery anywhere in india
Shipped on: 03-may-2016 1 rs. 159.00