[Resolved] Ebay.in — Refund related | |||||
I bought a phone which has brand new sealed box as a description by a seller on eBay.in but i received a used one with a dent and completely used charger so i went for replacement. The seller delayed the replacement so i went for refund as it crossed more than 30 days. I purchased it on 12th april and my refund got approved on 12th june. Am i not supposed to get some compensation for waiting two months just to get an approval of refund which will take another week to get credited back to my bank? I didn't get any compensation, even my bank gives 0.5% per month. What eBay did wrong to me:- 1.They made me wait more than 60 days for my money. 2. The 30 days policy has no meaning which is also more. 3. I lodge the complain on 14th april, my case went for 59 days to be exact. 4. I got no compensation. 5.Didn't do anything against seller. 6. gave more than 20 deadlines that before 48 hours i shall get call but got only 1 What seller did wrong to me:- 1. Sent a used product. 2. Made a fake promise to giving a higher version cellphone on removal of my negative feedback on ebay which cannot be changed later on. 3. Almost 0 response after removal of negative feedback, made me felt like a beggar. 4. Went to take back the returned shipment from courier team without her ID card. How stupid of her. 5. Didnt gave any priority for my case and never contacted me for the same. 6. Never replied to "eBay mails and calls", delaying knowingly that by this i will get my refund late. 7. In between gave fake and silly excuses such as one day confirming my return received and after a week on my questioning saying ohh sorry it was someone else package, she was sick so didn't replied although i could see her active everyday on whatsapp, reading my messages, etc. In total i wasted continuously a month everyday talking to customercare for hours and making more than 2 calls everyday to them. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. | |||||
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