Ebay.in — Refused return request raised instead of return policy

Address:	Jaipur, Rajasthan, 302020
Website:	www.ebay.in

Hi Team
My name is Umesh Sharma, I have ordered a product on ebay on 08/02/2016. But after having product I found that product is not as described, the quality is too low, material is of bad quality and also color is not as shown in image of product shown online. So after that I raise a request of return (under return policy) on 16/02/2016 and I had conversation with customer support on 18/02/2016 and 01:31pm and told each and everything about condition and issue but instead of returning product they refused my request. I need help to resolve my problem and please take some action against fraud company because I don't like the support from ebay which is not good sign of service from ebay.

Thanks
Sharma.[protected]@ymail.com
Contact-[protected]