[Resolved]  Ebay.in — the product is faulty

I purchased a blackberry passport on 11th september at 11.30 pm. I received it on 13 th september phone was in good condition but as soon as i charged n used it started getting hot extremely hot and battery started draining fast so fast that phone could not even stayed up for 4 hours. This overgeating can be dangerous. I want to return this product and want refund please. Seller name is "multibrands.."
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Oct 16, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Sep 14, 2017
Updated by rustlesine
I want a complete replacement of this product please. Or Refund.
Verified Support
Sep 14, 2017
eBay.in Customer Care's response
Dear Customer(rustlesine),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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