[Resolved] Ebay.in — they stole my product

[email protected]

from Delhi, Delhi

Website:

www.ebay.in

I ordered a product 8pin coil power relay dpdt ly2nj 10a with socket base on ebay on 29 sep, 2017. I paid ebay in advance for hassle free delivery of my product. My product was estimated to be delivered between friday, 13 oct - monday, 23 oct 2017. However i still don't have my product. I contacted the seller and seller said that it may have been lost/stolen in transit and referred me to ebay. When i tried to raise a claim with ebay they rejected my request saying that i was not eligible to. Now i have no product and money also has been taken by ebay and i feel that i have been scammed by ebay.

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Dec 13, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

eBay.in Customer Care's response Dear [protected]@gmail.com,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay