[Resolved]  Ebay.in — To refund the money for below mentioned problem

Address:

Udham Singh Nagar, Uttarakhand

LEGAL NOTICE No 1 Dear Saurabh Shankarji, I had send email to ebay through customer support to Mr. Saurabh Shankar, Mr Chetan S & live chat with Mr Khalid, Ms Pranali S, Mr Umer L of ebay, but nobody had replied satisfactorily regarding my following problem: I have ordered the Micromax A117 Canvus magnus phone(IMEI no [protected]) price 14491 rupees on 24th May 2014 at 12.54AM with ebay ID "mayankthebest_2011" to deliver it at following Address: "NB-02, New Beni block, Nagala Dairy Farm, GBPUAT, Pantnagar (Udham Singh Nagar), Uttarakhand -263145". On 26th May 2014, there was phone calls from ebay that this phone cannot be delivered to Pantnagar Address and asked the new address for its delivery. The phone had been delivered on 28th May 2014 to the new address: " Mayank yadav, H.No.1/5142, Gali No 5, Balveer Nagar, Shahdara, Delhi". This mobile phone touch screen has hanging problem since day one. Its touch screen slowly stopped working. The back button at right bottom corner is not working at all. You have given all the technical features on your website. But you have not mentioned anywhere this touch screen problem on your website, while this is inherent property of this mobile phone. Recently I have seen the comments of several reviewers, most of them is saying that touch screen problem is continuously persist with this Micromax A117 mobile phone. This is cheating with customer and is complete violation of section 420 of IPC(Dafa 420) regarding consumer protection act 1986 for dishonestly delivering the goods to the consumer. You are hereby requested to return the above money as early as possible. Therefore I again request you to refund my entire money of rupees 14491 that you had charged by selling the above mobile phone to me. (you had despatched the bill no 10814 dated 26/5/14 from Ayush communication 1, manoramaganj, Palasia Square, Indore with the above mobile phone. The paisa pay ID is [protected] ). Waiting your urgent reply. With Regards Chandra Prakash Pantnagar M: [protected]