[Resolved] Ebay.in — Unauthorized HTC One X Mobile Received in India | |||
Dear ebay Team My name is Lavish, i purchased a HTC One X - 8 MP FULL HD+16 GB+1.5 GHz Dual Core+4.7-inch+1 GB RAM+Android 4.2.2 (ID[protected] from e-bay.com, , , , the phone is under warranty. but we are not received support from HTC TVSE store, , , they told us this phone is from out of country & this is not properly converted into Indian format, we are not able to solve your problem please contact your seller. We try to contact the seller but eBay told us the seller is inactive and mobile number of seller is changed. ebay is not helping us. Seller used the eBay platform to sell their unauthorized phones to India & ebay is not willing to take the responsibility of his seller. I request to eBay team please interfare in this matter because seller used your platform for unauthorized deals or please help us to resolve this problem, , , we are facing the problem in power IC of phone, hardly 6-7 months back we purchased this phone from you. Even we not get the part in indian mobile market because this phone is unauthorizedly sell in India. Waiting for positive reply from eBay Team. Regards Lavish Jindal ([protected]) Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Lavish, Sorry for the delay in response. Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Reply
Dear Team
Please give me some tentative date to resolve this issue, , because I am completely feed up from your product, as this product is from
out of India, unable to get the spare parts of this phone.
Please give me some tentative date to resolve this issue, , because I am completely feed up from your product, as this product is from
out of India, unable to get the spare parts of this phone.
Dear Lavish, Thank you for sharing your concern with us.
We regret to know that the product you've purchased has stopped working. We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*. Since this transaction is +45 days we are not able to protect you under eBay Guarantee.
We would suggest you to get in touch with the seller and resolve the issue amicably.
We regret to know that the product you've purchased has stopped working. We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*. Since this transaction is +45 days we are not able to protect you under eBay Guarantee.
We would suggest you to get in touch with the seller and resolve the issue amicably.
Dear Team
Till now, response not received from eBay & seller.
Please help me out
Regards
Lavish Jindal
[protected]
Till now, response not received from eBay & seller.
Please help me out
Regards
Lavish Jindal
[protected]
Also want to tell you, the contact details of your seller is fake, The number is continuously showing switched off.
Requested order are not recieved
Hi, I placed a order on dated 8th Jan and my order number is [protected]. I ordered HTC one mini Back Cover but i received HTC one E8. It is totally negligence. Kindly resolve it ASAP.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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