[Resolved]  Ebay.in — Very worst sellers they are selecting and no promt delivery - No money refund - Seller name oddlots_eletronics

Address:	560021
Website:	www.ebay.in

Hi Team, My name is John Various R and i have ordered one mobile through ebay.in and payed through Paisapay. I contacted the seller after 4 days of my purchase and got a response like it will be shipped before 19th Oct'15. But today 19th Oct'15 and still i have not received any instructions from the seller. Nowadays many company's like ebay are using the buyers money in investing most of the things in share and other business to get a higher turn over on this. Booking the products in online and waiting for 10 to 15 days to get the product shipped. What they are doing without product available with them. In this case i asked for a money refund with the ebay.in and they are telling it is not possible as everything based on the seller only and they don't have any relationship with their with our money. What is the use in booking the product through ebay.in. I am pasting the conversation with the online chat with the ebay.in customer care agent Namrah from EBAY.IN Namrah Q. 09:34:33 Welcome to ebay Live Help. My name is Namrah . How may I assist you today? john_var1980 09:34:33 Hi Namrah Q. 09:34:36 Good Afternoon. john_var1980 09:34:46 VGA john_var1980 09:35:08 [protected] - this is my order details for the paisa pay id - which i have paid john_var1980 09:35:58 i need the order to be shipped or i need an refund for it, as i place the order in different site to get the product delivered as early as possible. Namrah Q. 09:37:38 Let me check the details for you. john_var1980 09:38:26 ok ty Namrah Q. 09:39:16 I acknowledge that we were unable to fulfill the expectation set for the delivery of our product since the product has not reached you yet there is a possibility that the seller will ask you for a time extension, you might receive an email from the seller regarding extension and you can accept/deny the extension john_var1980 09:41:41 no.. still not received a mail john_var1980 09:41:59 everything will come from ebay right? Namrah Q. 09:42:34 Yes the seller will inform you about it Namrah Q. 09:42:42 He will forward you an e-amil john_var1980 09:43:49 sorry, can i get an refund on this john_var1980 09:44:19 so i will buy from Different seller john_var1980 09:44:33 as he will be shipping after or before 19th Namrah Q. 09:45:45 This cant be at this situation, you need to co-ordinate with the seller itself john_var1980 09:48:01 ebay is not responsible for it.. After we are ordering the product from Ebay? Namrah Q. 09:50:40 Once the transaction is complete it is the seller's and courier company's duty to get it delivered to your doorstep john_var1980 09:50:44 Because next time i will be aware of this, so i will inform my friends and Colleagues as well regarding this john_var1980 09:51:34 but when i see in the ebay site they mentioned like within 3 days the seller is not responding for the query, then the money will be refunded... john_var1980 09:51:37 is it so? Namrah Q. 09:54:00 After the delivery timelines are over and yet youn dont receive the item our system automatically initiates Auto INR Namrah Q. 09:54:11 Which is the refund on your behlaf john_var1980 09:55:20 so ebay is not safe for ordering the items.. I informed the buyer that my item need to be shipped to different address. And that also he is not ready for it.. john_var1980 09:55:34 sorry seller john_var1980 09:57:57 can you let me know.. How can i proceed now.. Really i am sorry to order the product in ebay.. Really i will post the comment in consumercomplaint.com john_var1980 10:00:11 ???? Namrah Q. 10:00:53 According to your tracking details we will need some more time to get it delivered john_var1980 10:02:14 in another 10 days? Namrah Q. 10:04:21 According to the estimated date may be we will require some more days Namrah Q. 10:04:29 Seller will let you know about it john_var1980 10:05:56 sure the communication will be posted on the site.. Really thanks for your feedback john_var1980 10:06:14 about the seller and ebay Namrah Q. 10:07:24 I understand the level of discomfort; you are facing due to this unpleasant experience. john_var1980 10:07:44 thanks john_var1980 10:09:20 anyone seller will not get a good feedback Namrah Q. 10:13:14 I understand that this is not the resolution you were expecting. However, I have tried my best to assist you.I hope you do understand. Namrah Q. 10:16:43 Just checking whether you are still with me ? john_var1980 10:17:20 ... john_var1980 10:17:29 no words to say Namrah Q. 10:19:20 So Sorry for the inconvenience caused to you in this regards, i regret Namrah Q. 10:27:56 As I have not received a response from you, it appears that we may have been disconnected. If you are experiencing technical difficulties and are unable to send a response, I apologize for this and encourage you to come back to live chat from this link :http://pages.ebay.in/paisapay/phone-support.html System10:28:13 The chat session is being wrapped up. System10:28:13 The chat session has ended. System10:28:13 This chat was on 10/16/2015. All times in the above transcript are in the following time zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London So i need an justification for this and an refund. And this need to reach to the Buyers who buy online and they will stop transaction with Ebay hereafter. And the Seller name is oddlots_eletronics