Ebay.in — Wrong product dispatched ebay

Address:Mumbai City, Maharashtra, 400055
Website:www.ebay.in

I order oneplus one mobile usb cable (item id[protected] on 15th june 2016 by paying rs.299/- (paisa pay id [protected] with claim id 2096680) before ordering i confirmed with the seller that whether the mobile code is compatible with oneplus one mobile, seller confirmed. after so many following ups i received product so late on 26/07/2016, i surprise by opening up the courier packet that wrong product dispatched by the seller instead of oneplus one mobile usb seller dispatched oneplus two mobile usb cable which is altogether different product.

I complaint immediately on 27th june 2016 for refund of my payment and wrongful act of seller and cheated by seller. after so many follow-ups every alternated days i have been calling to ebay customer care number and they reply that i received call from claim dept. i am wondering when ebay claim dept. will call me when that day and date happened.

Every time when i called to customer care number they are not saying that they will take complaint against the seller because wrongful act of seller customer is suffering and refund the amount to customer. its prove that seller and ebay provide very pathetic and worst services.

If you are not refund me my amount within 3 days then i will take legal action against you for sale of wrong (unqualified) products.
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eBay.in customer support has been notified about the posted complaint.
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Dear slmakwana123,


Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you soon.

Thanks & Regards,
Team Ebay

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