[Resolved] eBay India — Ebay guarantee is fake | |||||
I had ordered Item number '[protected]' (paisapay ID [protected]) on 7th Oct 2015, and the item not received on the date mentioned. So I raised a claim[protected] 'Item not received' after few days I received that item and found out that it was not the item as described. SO I decided to raise one more claim on calling eBay customer support I found out that you have to first cancel previous claim then only you can raise the next claim. SO I cancelled my first claim and tried to raise to raise a new claim... ...surprise surprise... YOU CAN MAKE ONLY ONE CLAIM AGAINST AN ITEM!!! after making couple of calls+chat I was able to reopen that claim[protected] after that I made 14 calls, 7 chats my claim still remain open, every time customer care executive offer a 10 day resolution + a call back in 5 days.. nothing has happened till date... AWESOME eBay. attaching a sample screen shot show chats usually ends!!! (SR# 1-[protected]) Was this information helpful? | |||||
Complaint marked as Resolved
eBay.in customer support has been notified about the posted complaint. Verified Support Nov 13, 2015 eBay.in Customer Care's response Dear MiKaAnan, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com Thanks & Regards, Team Ebay | |||||
 3 Comments | |||||
Comments
(y)
Reply
Hello,
You people are real fake. this is reply from your executive!!!
"
As I am checking in the sysem your claim is rejected on the date on 22nd Oct, 2015
"
You people are real fake. this is reply from your executive!!!
"
As I am checking in the sysem your claim is rejected on the date on 22nd Oct, 2015
"
Hello,
today i made my 16th call to ebay (+ 9 chats) and still the issue is unresolved!!!
few of reference numbers i have with date!!!
26/10 1-[protected]
26/10 1-[protected]
29/10 1-[protected]
12/10 1-[protected]
12/10 1-[protected]
16/10 1-[protected]
16/10 1-[protected]
16/10 1-[protected]
19/10 1-[protected]
21/10 1-[protected]
keep frauding frauds...
today i made my 16th call to ebay (+ 9 chats) and still the issue is unresolved!!!
few of reference numbers i have with date!!!
26/10 1-[protected]
26/10 1-[protected]
29/10 1-[protected]
12/10 1-[protected]
12/10 1-[protected]
16/10 1-[protected]
16/10 1-[protected]
16/10 1-[protected]
19/10 1-[protected]
21/10 1-[protected]
keep frauding frauds...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information