[Resolved] eBay India — Money not Refunded and items not received | |||
PaisaPay ID [protected]. Item #[protected] Description: Flip Leather Case Cover with Stand for Asus FonePad 7" Tab Tablet - 749.00/- PaisaPay ID [protected]. Item #[protected] Description: Clear Screen Protector Scratch Guard for Asus FonePad 7" Tablet Tab - 299.00/- For above both items Ebay did not refund me..Payment was done through Credit card.It was told by Ebay, refund will be done within 3 days..but it was almost 2 months no refund was done. Please try to refund as soon as possible. User ID : abha2772([protected]@gmail.com) Was this information helpful? | |||
Complaint marked as Resolved
Ebay Returned the money back to my A/C after lot of communications because of consumer Dept.
They delayed to return money but several attempts at last I get my money back | |||
 4 Comments | |||
Comments
Dear Anupamju, We have taken a note of your details and will get back to you with a resolution at the earliest.
Reply
Dear Anupamju, We request you to allow us some time we have escalated this issue to our team soon we will update you with the resolution. Thank you.
Your Answer was like an automated system response...I got this response from your support center for last couple of weeks..everybody said they were escalating...but no refund...May be it is your company policy to hold the money and invest that money in somewhere else and Ebay india is profiting after stealing the money from customer in this way.
If you have some solid reason please provide me with some evidence.
I ordered items on 12/12/2013.Payment done at instant through credit card.
Your team failed to provide the items to me even after 1.5 months despite of complete full address.
On 27 Dec 2013 it was told refund will be done within 3-4 days .
Today date is 13 Jan 2013.
May be your team do not know the value of time.They have lack of knowledge what 3-4 days mean.
Could you please provide the reason why it will take so much time as everything was done perfectly from my side?
May be your team should know that payment was done through credit card.So there is some late fine(Interest) if payment will not be done from my side within 20 th Jan 2013.
If Refund not done from your side and if I have to pay late fine(Interest).Then it is obvious that ebay have to provide me the compensation charge Plus the amount to hold the money for 2 months. and that will be quite high.
So be prepare for it.
If you have some solid reason please provide me with some evidence.
I ordered items on 12/12/2013.Payment done at instant through credit card.
Your team failed to provide the items to me even after 1.5 months despite of complete full address.
On 27 Dec 2013 it was told refund will be done within 3-4 days .
Today date is 13 Jan 2013.
May be your team do not know the value of time.They have lack of knowledge what 3-4 days mean.
Could you please provide the reason why it will take so much time as everything was done perfectly from my side?
May be your team should know that payment was done through credit card.So there is some late fine(Interest) if payment will not be done from my side within 20 th Jan 2013.
If Refund not done from your side and if I have to pay late fine(Interest).Then it is obvious that ebay have to provide me the compensation charge Plus the amount to hold the money for 2 months. and that will be quite high.
So be prepare for it.
Dear Anupamju, We would like to inform you that we have processed you refund yesterday and the stipulated timeline to receive the same would be according to your bank timelines i.e. if your bank is private then 3-4 working days and if it is nationalized one then 15 working days.
If you may wish you can check the same with your bank with the following reference number:
RRN:[protected]
RRN:[protected]
Thank you.
If you may wish you can check the same with your bank with the following reference number:
RRN:[protected]
RRN:[protected]
Thank you.
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