eBay India — Not received product after paying online

Address:Pune, Maharashtra, 411020
Website:eBay India

Hi, I had ordered a product from eBay India on Oct. 27th 2015 and the Estimated delivery time was Thu. Nov. 12 till Thu. Dec. 3 2015 but I haven't received the product as yet. I had also paid for the same through Online transaction. The worse thing is I am unable to locate my shipment which reflects the authenticity of a brand like eBay. I tried calling Customer support, but they not more than a headache. In addition to that, I shooted a dozen mails but no help. Kindly help me for the same. The details are as : Item : Knit Men's Women's Baggy Beanie Oversize Winter Hat Ski Slouchy Chic Cap Item Id:[protected] Transaction Id[protected] Unhappy Customer
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Dear Shashank Dhar,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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