[Resolved] eBay India — Product not delivered and no refund given

shineearnest

from Mysore, Karnataka

Address:	691571
Website:	www.ebay.in

I had purchased mobile on ebay india and made payment on 29may 2017. I have not received the mobile. The order was cancelled by ebay and they are saying will will give refund. Its been 12days since i made payment. Refund not given till now. I have been calling customer care everyday no response at all
My name shine earnest
Mobile [protected]
Ebay id shineearnest1989

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Jul 13, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

eBay.in Customer Care's response Dear shineearnest,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Jun 13, 2017

Updated by shineearnest WHY U ARE TRYING TO CONTACT ME. THE EBAY MANAGER ALREADY CONTACTED ME ON 10 JUN AND CONFIRMED THAT HE WILL INTIATE REFUND ON 12 JUN ITSELF. THE REFUND IS NOT INTIATED YET

Jun 13, 2017

Updated by shineearnest ebay is saying we cant reach you?. why. they are trying to postpond this day by day saying escuses

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Comments

Jannu Vinay

from Warangal, Telangana

Hi i am VARA KUMAR we have given Sony c4 Xperia from since 3 months order no [protected] to your service centre I didn't get any response from your company details are below I have to get my phone back pls contact me-[protected]

eBay.in Customer Care's response, Jun 12, 2017

Verified Support

Dear Jannu Vinay,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay