[Resolved] Ebay India Pvt Ltd — Claim pending from 1 month no answers rude behaviour

rupmou100

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452008
Website:	ebay india pvt ltd

I Had ordered mobile worth rs 24289 from ebay india on 27 sep 2016. when i got product it had fake accessories and mobile had a charing problem it was a faulty used mobile instead new one. mobile was charging at 100 mah instead 1800 mah far less then specified by company. when complaining ebay. ebay promise for refund and i got claim id 2379761. Ebay reverse pickup my product on 23 oct 2016. after verifying mobile and accessories. but till today i.e. 10 nov 2016 my claim not approved from ebay. i did not get my 25000 rs. ebay india mental harassing me from 43 days. now i dont have my mobile nor got my money 25000 rs. please help me i am in metal depression from this behavior of ebay india.

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Dec 17, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

eBay.in Customer Care's response Dear rupmou100,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay