eBay India — Wrong product sold by seller on ebay

Sourav.mankotia

from Delhi, Delhi

Address:	Hoshiarpur, Punjab, 144211
Website:	www.ebay.in

Ebay SR number: SR# 1-[protected]

This is the complaint that one of the seller (marked as trusted seller by ebay) has sold be a different colour which is 5 thousand cheaper than the amount paid by me. On the ebay site they mentioned Gold colour with pictures and i placed the order but when i received the shipment the color was rose gold which is INR 5 thousand cheaper. till then from last 2 months i am continuously following up with eBay and seller but nothing has happened. I requested for colour change but ebay is not helping in resolving this issue. Now i want my refund of total amount and dont want to use your cheap product.

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Comments

Sourav.mankotia

from Delhi, Delhi

Its very sad that i have to followup so many times just to get the product for which i have paid my hard earned money. Seems like ebay does not care about customers now. All you care about is your damn business by selling wrong products to customers and looting their hard earned money. THIS IS NOT BUSINESS AND THIS IS CALLED CHEATING AND FRAUD.

Most surprising is that ebay let these thief's stole customer money and when we reach you for clarification you further harass the customers by giving them fake deadlines.

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Sourav (Sourav.mankotia),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay