[Resolved] eBay Online Shopping — fake product delivered | |||
on 22jan2014 i purchased on serious mass 12lbs for rs.5200 from my fathers hdfc bank debit card, from ebay, on 28th they deliverd me fake product, i qucikly cal them nd registered my complaint but 2feb2014 they said its not our fault u have to contact the seller nd i called up the seller on this number [protected] for so many times but he did not picking up the phone since day 1...they r not replacing my product or refunding my money...e bay showed original product on net but after taking my money online they deliverd dupicate product and now saying they cant do any thing regards deepak khunger [protected] [protected] my order no:[protected] courier name nd no.:overnight express:[protected] complaint no . 395494 as on 28 jan 2014 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Deepak, We have taken a note of your details and will get back to you with a resolution at the earliest.
Reply
Dear Deepak, We request you to allows us some time we have escalated this issue to our team soon we will update you with the resolution. Thank you.
Dear Deepak, We would like to inform you that we have approved your refund yesterday and the stipulated timelines to receive the same would be according to your bank i.e. if your bank is private then 3-4 working days and if its a nationalized one then 15 working days. Thank you.
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