[Resolved]  eBay — paid for a laptop, scammed by user nikvarunde0

Website:ebay.in

I ordered an acer nitro v laptop from user nikvarunde0 on ebay on september 3rd, for a price of rs. 60, 000. The money was refunded, with a request to transfer an amount of rs. 43, 400 to an account under the name of "paisapay ebay" for the sale of the laptop. It is september 24th, and i have not yet received the laptop, nor the refund. Asking ebay yields me only sympathies, but not a solution. They tell me the user was "suspended" off ebay, and there's nothing more they can do. Nothing more they can do about my money that was scammed off me because of ebay's lax laws on seller registration. Furthermore, ebay refuses to share seller details with me, for the purpose of going to the consumer court.

The seller's phone number is [protected], the bank account i was provided was an andhra bank account from nellore with number [protected].

Ebay has been very passive in all my communications, this is my final request to be refunded the money, or have the product sent by any means necessary. Failure to do so shall, unfortunately, have us visiting the consumer court.
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Nov 10, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
eBay.in Customer Care's response
Dear Vedhas Vinjamuri,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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