[Resolved] eBay — Part of the order missing but made payment for whole order

 
7 Reviews
 shipra soni
Its now a 15 days after complaining about the issue to the company..but they are not taking any step...
i have contacted to the seller he said we have dispatched the order but now also 8 days have been passed and i haven't received any news about the delivery of my order...veeeery poooor and worst service.
Complaint marked as Resolved Apr 14, 2016
done by seller not done by company

Complaint Status


[Feb 28, 2016] eBay.in customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

user id is
meghasoni8

i have ordered two cover for galaxy j7
but i have received only one...
but made payment for both the covers...

i have claimed in ebay guarantee they reject saying not appropriate reason
and asked to reopen they we will call you with 72 hrs
and now its 15 days...noooooo call has came

after that i contacted the seller
he said he will despatch it..
and now its 8 days i haven't received yet...
user id is
meghasoni8


i have ordered two cover for galaxy j7
but i have received only one...
but made payment for both the covers...
i have claimed in ebay guarantee they reject saying not appropriate reason
and asked to reopen they we will call you with 72 hrs
and now its 15 days...noooooo call has came
after that i contacted the seller
he said he will despatch it..
and now its 8 days i haven't received yet...


paisapay id- [protected]

claim id- 1698939

claim was rejcted i contacted them to reopen they said they will contact me..but no one did...
worsssst service...
Dear shipra soni,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay
you still are working?
like seriously?
after making sooo muchhh of efforts you haven't donee anything...and kept on saying from starting that you are working...
itssss 20 days now when i raised a claim ...contacted the seller the she said we have despatched...and its 8 days now i haven't received anything..
how much more time do you need to work in this?


worst company and even worst is their services...
Filing case in consumer court...
Rubbbish service
To hell with your bloody service

Amount deducted but order not confirmed

On 3rd june 2016 i tried to purchase a product from ebay. The amount has been deducted from My bank account but order has not been confirmed. Transaction details are.
Date03 Jun 2016
Withdrawal249.00
Cheque/Ref No.[protected]
NarrationGHDF[protected]/BilldkEbayIndiaPriva
Value Date03 Jun 2016
umer0011@gmail.com
eBay.in Customer Care's response, Jun 22, 2016
Verified Support

Dear Umer Raja,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay

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    eBay - Part of the order missing but made payment for whole order