[Resolved] eBay — Product is not as per description | |||
Last month 2 week ago i purchased One Nokia Lumia 520 Touch Pad From Ebay.in site As site says that The product is 100% Original But when I get THAt product from Ebay I found that product is not match with my parent mobile touch pad its logo is sightly different than than my broken touch pad, Also product doesnt Have Any product ID on it regarding Nokia, it is Packed Simple Polyethene Bag And Put it in box and sent it to me. to confirm this I go To Nokia care And Showed My product then they say that product is duplicate. then I go to local market where Chinese Products are available and I found that the same product which i get from ebay is available Only Rs700 only. Then I call to Ebay regarding this issue then they say that send a written proof from nokia that the product is fake then I go to Nokia Care for this then they refuses to give in written saying that the product is not brought from us And also if some judicial letter come to give the opinion on them then will give you because we are not bound to Ebay. In this situation what should I do help me. My name is -[removed](mob- [removed]) Was this information helpful? | |||
Dec 26, 2017 Complaint marked as Resolved Complaint is resolved they give me refund thanks eBay.in customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
how much time you required tell me please, my patience is going to over.
Reply
Dear Pratik, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.
Dear Pratik,
We are glad to inform you that we have processed your refund on 12th
April 2014. Please note that it takes at least 3-4 working days if the
bank is a non-nationalized bank and 15 working days if the bank is a
nationalized bank for the amount to reflect in your account.Also,
you would be receiving the reimbursement coupon to your eBay messages
and registered email id within 10 working days. Thank you.
We are glad to inform you that we have processed your refund on 12th
April 2014. Please note that it takes at least 3-4 working days if the
bank is a non-nationalized bank and 15 working days if the bank is a
nationalized bank for the amount to reflect in your account.Also,
you would be receiving the reimbursement coupon to your eBay messages
and registered email id within 10 working days. Thank you.
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