[Resolved] Ebay.in — amount obtained through selling was not remitted even after remittance day. | |||||
Hi, i am a seller on ebay.in and my ebay seller id is sathya_in (Email id is [protected]@gmail.com). I sold two items before the roll out of gst. As per my ebay membership, the amount is to be transferred to my bank account on 17th july 2017 and 24th july 2017. My paisapay account is put on hold after 1st july 2017 as i have not updated gstn. As i am ineligible to get gstn, i contacted ebay on this issue. They instructed me to pay all paisapay fee to ebay and clear all the cases. If did so, there won't be any problem in receiving payment. I did as i was instructed. But the amount was not transferred to my account as per the remittance cycle. I contacted ebay on 18th july 2017 and they said the amount will be remitted on next remittance cycle that is 20th july 2017. But it didn't happen. I again contacted ebay but they told me to wait till next remittance day which is 24th july 2017. This time also ebay didn't transfer the amount to my bank account. Also my remittance for 24th july 2017 was also not remitted on this day. I contacted ebay and they told me to wait till i get an update. So far even after 7 days i have not received any update. I am writing here because there are times i have waited more than 6 months to get payment. I didn't want it to happen again. Hope to get a resolution sooner. Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 eBay.in Customer Care's response Dear sathyabe, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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