[Resolved]  Ebay.in — Dead product received and deny to change and replace from company and seller

Address:	Mumbai City, Maharashtra, 400053
Website:	www.ebay.in

My self vikram somoshi, purchase motorola batter frome ebay.in
At 10-jan-2017, paisaypay id - [protected] invoice ref no[protected] rec no - 8682
As soon as item received i check the item but it's dead as arrive, and on the same day i request ebay to replace product as it is not working at all, but they deny from replacing as they said go to service center and replace from there, within the period i tried to reach seller who register on ebay.in as gineegin. Store
But he was not picking up my call till date, even not responding anything,
Finally i go to authorize motorola service center for replacement, service center deny replacement because they are not giving warranty for battery's which purchase online, and service center executive also talk with ebay executive the same here its conversation ref number given from ebay[protected] executive name - mr. Kaushal from ebay.in
After all this things finally ebay.in told me that "you need to contact seller again for replacement and if he not give you replacement or deny then we can not help you anything"
This was horrible after putting hard earn money i purchase new product and it came dead then also they are not replacing and refunding amount, seller not responding and ebay.in straight away decline my complain and saying can not help you. Which is big fraud!! Its mentally harassment!! West of time and money!!