Ebay.in — Duplicate product received

Address:	Mumbai City, Maharashtra
Website:	ebay.in

I made the mistake of purchasing a watch from watchomania at ebay.in on on 4 Sep, the product was working but strap was oxidized and the cushion broken. Highlighted to seller who asked me to raise a complaint. Since then i have been trying to get through to ebay daily. They have called me thrice. twice i hv confirmed and once i missed the call Their emails are not coming to my gmail ac, i checked spam too. They sit in ebay account where i cannot reply to them. Have chatted to their agents and have those scripts saved but no pick up has been arranged This is the 3rd duplicate product i have received through ebay and everytime their service is same Today i am told is to check the ebay ac and ship the product immediately or my guarantee is off. I am finding all of this ridiculous and need my money back. There is no way i can step out today as its Ananth Chaturthi and i stay at Versova This could have been conveyed on 8Sep when i filed the claim I have sent an email daily to these guys as reminder Sheer harassment by EBAY on every turn!