[Resolved]  Ebay.in — payment made through billdesk using paytm wallet but showing unsuccessful payment at ebay

Sir
I made payment for a product on ebay two times but both times, paytm sent sms for payment confirmation but ebay showed did not received the payment and showed that the payment was unsuccessful. My wallet transaction id for first payment is [protected] and for second payment is [protected]. It all happened with me on 19 november, 2017 at around 11:12 pm. I was making payment for a woolen cap. My paytm number is [protected]. The product name was 'woolen cap for winter season for men.' i am attaching photos for the confirmation messages for both payments. I shall be thankful to you on refund of payment.
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Dec 25, 2017
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
eBay.in Customer Care's response
Dear Customer (iitdelhihk),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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