[Resolved] Ebay.in — product not delivered

hemant910

from Bengaluru, Karnataka

Address:	560100
Website:	ebay.in

Hi team,

I have recently purchased "sony playstation imported orignal platinum wireless headset for ps4, ps4 pro, ps3" from ebay on 24th dec 2017 and made an online payment paypaisa id "[protected]" but in the courier company records (Aramex-[protected]) its mentioned as cod.
Due to which they are asking me to pay again, when i called ebay on 30th dec 2017 they informed that they will fix the issue with aramex in 48hours. But its been more than 3 days there is no resolution, they are not helping me getting my order or nor they are canceling my order.

Request to get my order delivered to me or process with the cancellation and refund.

Regards,
Hemant

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Feb 7, 2018

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

eBay.in Customer Care's response Dear Customer(hemant910),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay