Ebay.in — Received duplicate item

Micky Rangani

from Ahmedabad, Gujarat

Address:	Mumbai City, Maharashtra, 380006
Website:	ebay.in

Matrix Opti Care Smooth and Straight professional ultra smoothing masque, 490g from ebay.in I received duplicate item and the tub was half empty. I already created a claim for the duplicate item i received. And it shows resolved and refund is approved on 5th May and shows that refund will be credited in my account within 6 to 8 working days. its almost 20 days my refund got approved but still not get refund for the duplicate product. I have complained for 3 times but they did not reply for my comlain.

My item ID[protected],
Paisapay ID - [protected].
My Claim ID - [protected]

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Micky Rangani,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Micky Rangani

from Ahmedabad, Gujarat

How much time you will take to give me refund because it is almost one month

Micky Rangani

from Ahmedabad, Gujarat

Hello,

I have contacted to email ebayindia.[protected]@gmail.com for 3 to 4 times but they are not responding properly and saying give us some time. How much time you will take to give me refund.

Its 1 and half month i have listed complaint for duplicate item. Please give me my refund or will sue you to the consumer court. This is my last warning.