[Resolved] Ebay.in — Received Duplicate SLIM 24 PRO Product

9 Reviews
Navi Mumbai, Maharashtra, India
Hi, I placed order on 20th March, 2014 for SLIM 24 PRO from www.EBAY.in Order No. : PaisaPay ID [protected] They have send the duplicate product as the taste is different from the earlier one which I purchased from www.slim24proindia.com, the product was not sealed and also it is not containing Sealing Sleaves. For reference: http://slimproindia.com/identify.php Please help me to get the original product as I have made credit card payment of Rs1990. Thanks, Avishek Kumar [protected] [protected]
Complaint marked as Resolved Jul 25, 2016
Resolved from EBAY
Complaint comments  8 Comments     Updated: Share0Tweet0


Dear Avishek, We have taken a note of your details and will get back to you with a resolution at the earliest.
Claim ID:429664
PaisaPay ID:[protected]
Item number:[protected]
Seller ID:trs_trade
Date claim opened:[protected]
seller sent me the card reader insted of my order of 2 memory card, but still ebay rejected my cllaim.. even i provided images 3 times as per ebay request, ut they rejected my claim.. i work in "nuclear power station", and I don't have even a single holiday at my work... and mobile phones are strictly prohibited at my work place ...so i did not able to get the call from ebay and ebay.in rejected my claim, please help me... my number [protected]
Dear Avishek, Thank you for sharing your concern with us.

We would like to inform you that we have raised an eBay guarantee claim
on your behalf ( claim no : 461512 ). However, according to eBay
guarantee it takes a maximum of 20 days to resolve a case, but your
claim adjuster will keep you updated regarding the same.

Also, we would request you to provide the image of the product that you have received on [protected]@ebay.com
within the next 48 hrs. We would review the same and provide an
appropriate resolution.
Dear Avishek, We would request you to reship the item to the seller and provide us a valid POD copy within 48 - 72 hrs. Once the same gets delivered to the seller we would proceed with the next course of action and provide you an appropriate resolution. Thank you.
Dear Avishek,
We are glad to inform you that we have processed your refund on 18th
April 2014. Please note that it takes at least 3-4 working days if the
bank is a non-nationalized bank and 15 working days if the bank is a
nationalized bank for the amount to reflect in your account. Thank you.

Ebay.in — not refunding my money .

ebay india is telling me lies and even it is more than 10 days they are not sending me any coupon code . Instead they r cheating me and telling me lie.
eBay.in Customer Care's response, Jun 20, 2016
Verified Support

Dear Smondal1986,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at [email protected] so that our team can assist with your concern.

Team Ebay

dont get refund

I cant get my refund for my order on 9 July 2014 for ipod touch 5 case Ebay customer cares are telling to talk to paisa pay they will give you the refund. solve my problem as soon as possible my paisa pay id is [protected]

phone is compliant

On 29/10/14 i got htc one e8 but it is not gettigettingetting charge still now showing '0' charge.. AWB NO [protected] PP ID[protected]

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    Ebay.in - Received Duplicate SLIM 24 PRO Product