[Resolved] Ebay.in — Refund my amount

fayazMahammad

from Mumbai, Maharashtra

Website:

www.ebay.in

Dear sir,
I would like to register a complaint against eBay India for not refunding my amount.

I have purchased soundpeats ear phone worth of 1300rs, but they sent me cheap China ear phone. Then as per customer support I have shared the wrong product images and reshipped to seller for refund. But after reship customer support stopped to respond. I have written several mails for refund but no response from them.

Please refund my amount with courier charges.

Claim ID: 2693341
PaisaPay ID: [protected]
Item number: [protected]

Thanks,
Fayaz

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May 11, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

eBay.in Customer Care's response Dear fayazMahammad,

We're sorry to hear about your experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay

Feb 25, 2017

Updated by fayazMahammad Dear ebay,
I already contacted to your customer care several time.But no response from them.
Please reach me to my mail

[protected]@gmail.com

Thanks,
Fayaz

Feb 28, 2017

Updated by fayazMahammad Dear ebay,

When I track the courier, product is already delivered to seller on 25th feb. But still I did not receive my money back. Even after raising a complaint, response is poor.

[protected]@gmail.com

Thanks,
Fayaz