[Resolved] Ebay.in — samsung level u wireless bluetooth | |||||
Dear all, I want to share my worst experience which i faced with ebay.in. Few days before i purchased samsung level u wireless bluetooth from ebay portal. It took around 7 days to delivered me although it was mentioned that this product will get delivered in 2 to 3 days. When i received product after 7 days it was found with without ear buds which was mentioned in specification also. Immediately i raise claim to ebay regarding the same (Incomplete product) and request them to provide the same. Initially ebay executive named poonam said they will provide/send the same complete product (With 3 sets of ear buds) if they returned old one which i received. I agree to return as per their suggestion. Their courier person came to me by 2 days later to take old product, After receiving that item from me, next day executive called me and neglecting me for replacement instead they initiated refund for that product without any notice/ information by giving reason that their seller dont have same product. I request them to return back my old product which they took from me even i ready to pay courier charge also but they simply reject and said only refund can possible. Overall the result came, ebay customer are not withstand with their words and making total harrassed to their customer. I request to all of you while purchasing any product from ebay please take care that you will not be get harassed by their unconditional/surprise behaviour Was this information helpful? | |||||
Mar 30, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Feb 21, 2018 eBay.in Customer Care's response Dear Rakesh(Rakesh1011), We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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