[Resolved]  Ebay.in — samsung level u wireless bluetooth

Address:421201
Website:ebay.in

Dear all,

I want to share my worst experience which i faced with ebay.in.

Few days before i purchased samsung level u wireless bluetooth from ebay portal.
It took around 7 days to delivered me although it was mentioned that this product will get delivered in 2 to 3 days. When i received product after 7 days it was found with without ear buds which was mentioned in specification also.
Immediately i raise claim to ebay regarding the same (Incomplete product) and request them to provide the same.

Initially ebay executive named poonam said they will provide/send the same complete product (With 3 sets of ear buds) if they returned old one which i received. I agree to return as per their suggestion.

Their courier person came to me by 2 days later to take old product,
After receiving that item from me, next day executive called me and neglecting me for replacement instead they initiated refund for that product without any notice/ information by giving reason that their seller dont have same product.
I request them to return back my old product which they took from me even i ready to pay courier charge also but they simply reject and said only refund can possible.

Overall the result came, ebay customer are not withstand with their words and making total harrassed to their customer.

I request to all of you while purchasing any product from ebay please take care that you will not be get harassed by their unconditional/surprise behaviour
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
eBay.in Customer Care's response
Dear Rakesh(Rakesh1011),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information