[Resolved] Ebay.in — waiting for refund since march 2018 | |||||
I have purchased cold pressed coconut oil of rs.570. After receiving the product i found that product was unhygienic and fees inside bottle. I complained all formalities and return the product and product was received by seller but they are not returning my money and postal charges as said by ebay customer care since march i called several time in customer care as per instruction of customer care i completed all formalities but still waiting for return. I talked to seller he told me send bank detail which i have send on given mail id [protected]@myecomart.in on 31/5/2018. Still no reply of mail and not lifting the phone. As per the telephonic conversation on 01.6.2018 with seller i haves submitted the following details Claim id : 3494880 Cold pressed coconut oil - 500mlx 3 bottle Txn date 24 feb 2018 Paisapay id - [protected] Item id[protected] Payment details :rs.570.0 - paid and postal charge rs. 84 I have consulted all the given mail id nothing happened and called customer care more than 15 times [protected]@ebay.in [protected]@ebay.co.in [protected]@ebay.com [protected]@myecomart.in Was this information helpful? | |||||
Jul 8, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Jun 07, 2018 eBay.in Customer Care's response Dear Shahid, We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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