[Resolved]  Ebay.in — waiting for refund since march 2018

Address:Hyderabad, Andhra Pradesh, 500019
Website:www.ebay.in

I have purchased cold pressed coconut oil of rs.570. After receiving the product i found that product was unhygienic and fees inside bottle. I complained all formalities and return the product and product was received by seller but they are not returning my money and postal charges as said by ebay customer care since march i called several time in customer care as per instruction of customer care i completed all formalities but still waiting for return. I talked to seller he told me send bank detail which i have send on given mail id [protected]@myecomart.in on 31/5/2018. Still no reply of mail and not lifting the phone.

As per the telephonic conversation on 01.6.2018 with seller i haves submitted the following details
Claim id : 3494880
Cold pressed coconut oil - 500mlx 3 bottle
Txn date 24 feb 2018
Paisapay id - [protected]
Item id[protected]
Payment details :rs.570.0 - paid and postal charge rs. 84
I have consulted all the given mail id nothing happened and called customer care more than 15 times
[protected]@ebay.in
[protected]@ebay.co.in
[protected]@ebay.com
[protected]@myecomart.in
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Jul 8, 2018
Complaint marked as Resolved 
eBay.in customer support has been notified about the posted complaint.
Jun 06, 2018
Updated by shahid07
After receiving the product i found that product was unhygienic and flees inside bottle.
Verified Support
Jun 07, 2018
eBay.in Customer Care's response
Dear Shahid,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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