[Resolved] Ebazar Ninja — 10400mah power bank - fake | |||||
Purchased a 10400 mh powerbank from ebazar ninja after i received an e mailer from them on my personal id. The e mailer that i received is from an email id which says it is from xiaomi-india and the product is supposed to be a 10400 mah mi powerbank. (Have attached a copy of the emailer sent by ebazar ninja) The product was delivered to me on 2 august 2016 and i paid rs.600 on receipt as it was supposed to be cash on delivery. On opening the packet i was very surprised to find that the product sent to me is a fake. I immediately called up the helpline number given on the invoice and spoke to one ms. Priyanka arora who told me that she could offer a to take the product back but would give me a credit note for the amount paid by me. When i told her that the product given to me was fake and is not a genuine xiaomi mi powerbank as claimed by them at the time of selling the product she did not deny the fact that the product was fake and not a genuine product. She said that she would connect me with one of her seniors with the next 30 minutes. That call never came, instead i have been trying to reach their helpline for the last two days and am being put on hold constantly. A copy of the invoice is attached for your reference Order id oid145427 Request for a refund against return of the product which has not been used. Was this information helpful? | |||||
Dec 13, 2016 Complaint marked as Resolved eBazar Ninja customer support has been notified about the posted complaint. Verified Support Nov 09, 2016 eBazar Ninja Customer Care's response kindly contact on[protected] or 65181871 for assistance
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