[Resolved] Ebazar Ninja — 20400 mah battery

Anantesh Saxena

from Gurgaon, Haryana

Address:	Jaipur, Rajasthan, 302006
Website:	www.ebazar.ninja

My order id is oid120309, i have placed an order 20400 mah mi power bank on 24-june-2016. it delivered to me on 27-june-16.
It take 48 hour to full charge (as per product description it should take 6 hour to charge) and it can charge only one time of 2000 mah battery. so this is fake product which ebazar ninja has billed to us.
After two days i have called to customer care but they didn't pick call. since that day i am continuous mail to customer care but daily they send mail that your ticket has been closed without any solution provided.
Should i go for consumer court, cause company is not refunding my money.

Thanks
Anantesh saxena
+91-[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2016

Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2016

eBazar Ninja Customer Care's response as per customer product is not working , once we will receive the prduct we will try to repair or else it will be replaced with new one.

Related eBazar Ninja reviews

View all 920 eBazar Ninja Reviews

Comments

gaura30

from Fatehabad, Haryana

My order id is 76134, I have placed an order for MI powerbank 20400 Mah. It was a COD order. A person called me to confirm the order and I asked him twice whether that is an Original MI product or not. He assured me that the product is original and just because his promise, I increased the order quantity and asked him to send 2 products. I received 2 power banks after a couple of days but when I opened bot the products, both of those are duplicate. I have crosschecked online an both of the products have all the signs which proves those are the duplicate one.
Within very next 30minutes, I started calling them but no one received my call. I got a messages that my call is noticed an someone will call me but no one called.
Next day i.e. today when I called and got a chance to speak with one of the representative, she told me that she will not cancel my order.
I have also not got any response on my support tickets. I am feeling cheated now.

I have sent them a final email with the request to either provide me original products or refund my money.

I am planning to lodge a complaint against them in consumer court. Anyone looking for going with them, feel free to contact me to know my experience with them.

Thanks,
Gaurav
+91-[protected]