eBazar Ninja Complaints & Reviews

Dear sir.


I have got damaged power bank.

I m try to contact u from e bazar nija

No responce. Please give a reply to me how refund it.

I have mailed lot f tyms.
No response. Form custmer careno. [protected]


Power bank details.

20800 mh power bank redmi.

Invoice date. 14.05.2016
Invoice no. Oid86491
Code : 234076
Vat/tin : [protected]


Ecom courier : awb no.[protected]


Ankan

Date of incident — 02/04/2016
Client number: [protected]
I ordered a power bank of mi online from www. Ebazar. Ninja but the product i received was not guinine hence i raised a request for refund on 02/04/2016 and then i received a mail from their customer care asking for my bank account details and i have provided the details on 06/04/2016.

But i have not received the refund yet. I need my refund asap as the company is not responding on my emails properly
Reference order no. Oid57575

Dear team,

I don’t understand whom to address, for the faulty product received at my doorstep.

I have complain about the same to your service department, ticket has been generated 11 days back,

Matter of surprise started from last 3 days, your team is closing the tickets from remote location frequently, without resolving the same. Check the trail mail to understand the scenario,

Can you pls suggest the way forward. Or whom to address this issue to get this resolved.


43127 faulty product received order no oid79562
R
Rajesh singh
Reported 11 days ago
You are requested to refund the money as i have received, a vault product.
I have tried to contact your customer care. No one responses, i have registered voice msg. Still no response.

It is understood that the after sales service is poor.

Pls process my refund.

Regards
Rajesh singh
[protected]
R
Rajesh singh
Aid 10 days ago
No revert?
R
Rajesh singh
Aid 5 days ago
Dear team,

Response from team is pending, can i expect revert on the same

Regards
Rajesh singh
[protected]

R
Rajesh singh
Aid 2 days ago
Still i have not received any revert???


R
Rajesh singh
Aid 2 days ago
Dear team,

Neither i have been contacted nor product has been picked up.

I don't understand how come ticket has been closed.

This is the first reply i have received after 9 days of the ticket generated.

What kind of joke it is

Regards
Rajesh singh
[protected]

"ebazar. Ninja" wrote:
Dear rajesh singh,

Your ticket - faulty product received order no oid79562 - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

Sincerely,
Ebazar. Ninja support team
https://ebsupport. Freshdesk.com/helpdesk/tickets/43127

Ebazar. Ninja powered by freshdesk
R
Rajesh singh
Aid 5 hours ago
Do you mean to say the you peoples are not going to refund my money for the faulty product received.??
R
Rajesh singh
Aid 5 hours ago
Can you pls specify how come the matter has been reported solved at your end
R
Rajesh singh
Aid 5 hours ago
Not resolved
R
Rajesh singh
Aid 2 hours ago
Still not resolved, i will not allow you to close this ticket till problem resolved
R
Rajesh singh
Aid 2 hours ago
You sincerely required medical attention,

R
Rajesh singh
Aid 7 minutes ago


Regards
Rajesh singh
[protected]

Hi,

I ordered 2 xiaomi power banks (20800 mah each). They have been delivered today (May 21 2016) and they are fake; order id: oid90058. I tried talking to the customer care executive and dropped an e-mail as well but in vain.

I cross checked the device authenticity suggested on following link and xiaomi does not have a 20800 mah variant:
https://www.techmesto.com/identify-fake-xiaomi-power-bank/

Request you to help me get a refund at the earliest.

Regards
Jyoti

Dear sir.


I have got damaged power bank.

I m try to contact u from e bazar nija

No responce. Please give a reply to me how refund it.

I have mailed lot f tyms.
No response. Form custmer careno. [protected]

Power Bank details.

20800 Mh power bank Redmi .

Invoice date . 11. 05. 2016
Invoice no. OID83163
Code : 234076
VAT/TIN : [protected]


Ecom courier : AWB NO.[protected]


Shamshoddin.

I ordered mi 10400 power bank and i received duplicate product and when i talked customer care about this they were like sir that product is original and when i said them i am already using another mi power bank it's totally different and then suddenly he disconnected the call, then i submitted an complaint then also there is no reply from them... And they are saying they won't refund my money

I have received a mi 20000 portable powerbank. Delivered by ecom. Order id oid86816. I found out the product was not original was packed in a cheap polythene cover. After making repeated attempts i managed to talk to the customer service and they have not still initiated a return request. They told that refund is not possible for which i obliged and there was no communication from the team. I am so disappointed with the service. I have recorded...

Top priority final memo
To, date; 17.05.2016
The director mr. Jain
Ebazar. Ninja
Plot no.112, 3rd floor ram vihar,
New delhi-110092

Sub: invoice no. Oid 62681 code: 234076
Ref: my several complaints regarding above subject.

Dear sir,
Kindly refer my so many previous complaints and return parcel send on 14.04.2016. The parcel send to your address ebazar ninja plot no., 112, 3rd floor ram vihar new delhi-110092 contains 7 t shirts. On 07.05.2016 i received the parcel return in an another envelop whose pickup receipt[protected]/ ebazarninza-dfsoid62681

I am asking your delivery boy he tells that your office not receive the parcel so it is deliver return to you. Why this will happen as i am paid to you for 7 t shirts of xxl size and you deliver me 2 xxl and rest is 1xl and 5 l size and as per my complaint you send message me that handover to your delivery partner delivery so i hand over to your delivery on 14.04.2016 and your office not received the same and return to me. Now since 07.05.2016 the parcel is withmeatmyhome.

Finalnotice:
This is to inform you that if the goods was not taken from my house and replace teh same as per my requirment then i will go into the court of law and all damages will born by you.

Reply me the actual fact or tell me the address where it is send.

Reply me immediately and call me at [protected]

Product ordered - mi powerbank 20800
Order id - oid71939
Product returned on 5th may
Reason - duplicate product
Refund - not received
Amount - 980

Have called on their customer support number many times but no response, no response to the emails as well. Can you please help me get my refund at the earliest.
Awaiting a positive response. Thank you

I have recive mi power bank yesterday and it seems dublicate and not working as the site tell users
Cheap quality product
Charge my phone only 44%
Even i call the no that site provide and there is no direct customer contact
I really want a reply from company
And i need my cash
This power bank is useless
I have so many try to connect to the company there is no reply and no direct customer support even on call

Dear consumer forum

I had purchased a power bank worth rs 900 from ebazaar ninja website
back in nov-2015, after successful payment and confirmation regarding
order generation, i waited for a week time for any communication regarding the despatch, but when there was no response i used to call them they said they are unable to deliver to the said address, i requested them several times for refund but they are only delaying,

I suggest not to shop any thing from them they are mere cheaters and fraud people.

Hello,
I have buy powerbank from your website but now its not working at all.
I need to change other powerbank within 2-3 days. Otherwise i ll complaint against you in consumer court for giving faulty piece.
Hope for positive and quick response.
Order id - oid75308
→ product - eb 10400 mh powerbank
→ pod no. - [protected]
→ logistic partner - shipdelight


Thanks
Mayur [protected]

Duplicate product and order cancelled then also received

Order id - oid85658
Product - 20800 mah powerbank
→ pod no. - [protected]
→ logistic partner - bookawheel
→ expected delivery - 5-7 days

On 11th may 2016 i placed an order of mi power bank. I receive order confirmation. On 12th may 2016 i call them as ususal they dont pick call or answer. So i dropped them email saying that please cancel my order. As i dont want to purchase this. I receive an sms that your package will be delivered in this much time. Then i call on that number which was mentioned in message.Informing them that please dont deliver i dont need it.

As i was busy and out of station. Package is delivered at home. Parents pay the person without consulting me. As i was assured it might have been cancelled. As i had dropped email and told them even on phone

Now also i m contacting them on phone and dropping email since 2 days.

Buy they are not responding or answering my query through mail that why they have delivered the package when it was cancelled by email and phone calls

I m attaching the image as proof

Worst company ever please donot waste money

They are not picking calls or reverting by email

And product received is duplicate

[protected]
Abhinav juneja

I had orderer an mi 10400mah powerbank from ebazaar. Ninja with order no. Oid83981.
The website showed images of original mi product due to which i proceeded to buy it.
On reception, when i opened the ebazaar packaging there was no mi packaging. It was just a fake powerbank wrapped in bubblewrap.
Ebazaar is not replying to my emails nor are they available on customer care. I do not know what to do.

Hi,

I have ordered(Order # OID27369) MI Powerbank on Jan 21 and received duplicate product on Jan 25. on the say day itself, i have asked them to schedule for the reverse pickup and return the money. I have been following with them from almost 4 months now. I always get this response that reverse pickup has been scheduled and product will be picked up in 5-7 days.

Even i have registered complain(complain # 1599) with them. Still no response on this.
I am attaching the screenshot of the complain details and the order details.

Can you help on this matter. Website like these needs to be banned and punished as it is also damaging the brand Mi.

Regards,
Mukesh

I had ordered an mi 20000 mah power bank vide order no oid 49161 and it was delivered to me. However on opening the package i found that it is a cheap fake product. Hence i contacted them and demanded to return the item. The item was picked up on 18 mar 2016 and it was confirmed to me that i has been received. I have sent them all the necessary documents needed for refund, however till date no refund has been made and the contact number, which used to be very prompt while ordering, is not being picked up at all, and they refuse to reply to the e mails that i have sent. I am convinced that this company is a fraud one and their merchandise also are fake please beware of their offers!

Purchased mi 10400 power bank and i got a defective and fake product. Got an email on 30 april 2016 that it will be exchanged within 7 working days but its been 11 days but no response from ebazar. Its totally a fake company. The products which they sell are completely fake and its a shame to the company cheating the indian customers. We need to curb these kind of fake owners and websites.

I purchased one power bank on 27-feb-2016 but it is not working properly. I was filled the complaint after one week of purchased and they told me that they will send executive within 7 days but they did not send any executive and also i got message on 17 april 2016 that your order id oid44613 has been delivered to your address and i did not get anything. Still i did not get any response from them please let me know asap when it will get fix.

Invoice date: 02/05/2016; invoice no. Oid78853; code:234076; vat/tin:[protected]; i had purchased two 20800mah power banks from you and it was delivered today (09/05/2016), but one of it is in a damaged condition and the inside part is shaking and something seems to be broken inside. Kindly take back the defective piece and refund the money or replace it with a good piece. The client's cell number who supplied the product is [protected]. Logistic partner is ecomexp.
My cell no. Is [protected]; alternate number is [protected]; my name is kumar swamy.

Dublicate product and do not work at all.
my order id -OID76317
i want to request for a complete refund.
i received by order on 4th of may and since then i am trying to contact them.
their email response is all automated one and their phone number is always out of service.
product has 6 months warranty but the product was supposed to be mi powerbank and the product i received is a fake roadside one.